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Procedures and Guidance
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:: Procedures and Guidance
Procedures and Guidance
B-Serv produces regular guidance notes to help its customers deal with property-related workplace issues. Our "How do I" guides deal with some of the most common issues you are likely to face as an occupier of industrial property.

You can also download a guide to our service charge policy, a customer complaints procedure and what to do in the event of having an insurance claim.

If you need further advice or information about these and other topics, please contact the B-Serv Help Desk on 0800 587 587 2 or speak to your Customer Service Manager.
B-Serv Service Charge Guidance
B-Serv Insurance Claims Procedure
B-Serv Customer Complaints Procedure
How Do I Guides
From time to time, you'll have questions about your property and we hope we can answer them. That's why we've prepared a series of "How do I" guidance notes.You can download the guides below, and if there's something else you're looking for an answer to, why not run it past your customer service manager or call the help desk on 0800 587 587 2.